Whether it is an air compressor, a vehicle lift or an oil pump, businesses occasionally need to have their large, heavy-duty commercial or industrial equipment repaired. These special pieces of equipment have different repair concerns than your run-of-the-mill residential appliances or products, meaning that you need to know how to approach the repair, and what questions to ask your repair service.
The team at Valley Hotsy has ample experience repairing heavy duty items like air compressors and power washer parts in Columbus, GA. Here are some of the key questions we recommend you ask when having your industrial or commercial equipment repaired.
How could I have avoided this issue?
Often, the need for heavy duty, expensive repairs can be avoided by taking better care of your equipment in the first place, or knowing when to replace a part. Obviously, that information will not do you much good this time around, but it can help you avoid similar problems in the future.
Should I repair or replace?
If your piece of equipment is getting up there in years and is going to require extensive, costly repairs, then replacing it altogether might be the smarter option. Ask your technician for their expert opinion, and discuss the options with your business partners. Remember that it is always best to start with every choice on the table.
What are the price and scheduling factors?
Time and money are two of the most crucial factors in any repair job, and you and your technician both need to have a solid understanding of the agreed-upon terms before they start working. Ask the technician to notify you immediately if anything comes up in the repair process that will require more time or money to fix.
Do you have specific experience with this repair job?
If you are dealing with a general industrial equipment repair business, you need to make sure that they have specific experience with your equipment, whether it is a pressure washer or a wastewater treatment system. It also helps if they have experience with your specific brand as well.
Are you fully trained and BBB approved?
You should never hire any business for any service unless they have the proper training, education and experience necessary to do the job well. Additionally, a strong rating from the BBB indicates that the business is honest, fair, responsive and transparent, and that they generally conduct business with integrity.
Do you offer maintenance service?
If you are not already invested in a routine maintenance schedule for your heavy-duty equipment, take the opportunity to inquire about your options with your repair service. Proper Maintenance can help you avoid further costly repairs and help extend the longevity of your equipment.
When your business’ heavy-duty equipment stops working properly, every hour it goes unfixed can affect your bottom line. With so much at stake, you need an experienced business with an A+ rating from the BBB. Valley Hotsy is proud to be that business, and to specialize in power washer parts in Columbus, GA.